After hours, the phone is call-forwarded to Dr. Geurts' cell phone.

In the event that Dr. Geurts is unable to answer her phone, you will be prompted to leave a voice message regarding the nature of your question or need for veterinary services, along with information necessary to call you back. Dr. Geurts will return your call as soon as possible and make arrangements to meet you at our clinic or your farm.

The Randolph Veterinary Clinic is NOT a fully staffed, 24-hour care, around-the-clock, emergency facility. In the event your pet needs critical care monitoring, Dr. Geurts will direct you to an appropriate referral center that can properly care for these critical cases. The Randolph Veterinary Clinic is equipped to handle a wide array of emergency cases. We have an in-house blood chemistry machine providing immediate information regarding your pet's basic blood chemistry values for quick diagnosis of metabolic disease. The clinic also has in-house, x-ray facilities to evaluate for bone fractures or internal abnormalities in the chest and abdominal cavity. Gas anesthetic is administered to safely and rapidly induce anesthesia when surgery is indicated. We also provide in-house, sick animal hospitalization, including intravenous fluid therapy for critically ill and dehydrated patients

Do NOT use e-mail to contact us in the event of an emergency. Please note: there may be a 24-hour delay for replies during normal business days, and will not be answered during weekends and holidays until the next business day. Contacting us by e-mail should not substitute for calling the clinic for advice or recommendations from the doctors. If your pet is ill, injured, or you have questions regarding your pet's health, please call the clinic directly instead of waiting for an e-mail response. We cannot guarantee timeliness of response to e-mail.